Can I get an academic plan as a student?
Yes, students can apply for a W&B academic plan from the Pricing page or the academic application page.
How can I change my account from corporate to academic?
Link your academic email in account settings, then apply at the W&B academic application page.
How can I delete my user account?
Delete your W&B user account permanently from the Delete account option in your user settings.
How can I log in to W&B Server?
Set the W&B Server login URL using the WANDB_BASE_URL environment variable or the wandb login —host flag.
How can I regain access to my account if I cannot receive a password reset email?
Check spam folders, verify your email, try SSO options, or contact support to regain account access.
How can I resolve login issues with my account?
Troubleshoot W&B login issues by verifying credentials, clearing browser cache, and checking SSO settings.
How do I export a list of users from my W&B Organisation?
Use the SCIM API as an admin to programmatically export a list of users from your W&B organization.
How do I find my API key?
Locate your W&B API key in your user settings to authenticate with the W&B platform.
How do I request the complete deletion of my W&B account?
Delete your account from User settings by scrolling to the bottom and clicking Delete Account.
Is it possible to change the username?
Usernames cannot be changed after account creation. Create a new account with the desired name.
Is it possible to create a new account with an email that was previously used for a deleted account?
Yes. You can reuse an email from a previously deleted account to create a new W&B account.
Is there a way to add more seats?
Contact your Account Executive or support@wandb.com with your org name and desired seat count.
What type of roles are available and what are the differences between them?
See the team roles and permissions page for a full overview of available roles.